Privacy Policy

1. Information We Collect

Information You Provide Directly

When you fill out a contact form, request an estimate, or email us, you may provide your name, phone number, email address, home address, and a description of your project. We only collect what you choose to share with us.

Information Collected Automatically

When you visit our website, our hosting provider and analytics tools may automatically collect certain technical information, including your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. This data is collected in aggregate and is generally not linked to you personally.

Cookies and Similar Technologies

Our website may use cookies - small text files stored on your device - to remember your preferences, understand how visitors use the site, and improve your experience. You can disable cookies through your browser settings. Some parts of the site may not function properly if you do so.

2. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Schedule and manage project consultations
• Communicate with you about your project
• Send follow-up information you have requested
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We may share your information with:

• Service providers - Third-party tools and platforms we use to operate our website and manage communications (such as our contact form provider, email service, or analytics platform). These providers are contractually required to protect your information and may only use it to provide services to us.
• Legal requirements - If required by law, court order, or government request, we may disclose your information to comply with applicable legal obligations.

We do not share your personal information with any third party for advertising or marketing purposes.

4. Analytics

We may use third-party analytics services to understand how visitors use our website. These services collect information sent by your browser, including pages visited and time spent on pages. This data is used in aggregate form to help us improve our website. Analytics providers may set their own cookies. You can opt out of certain analytics tracking by adjusting your browser settings or using opt-out tools provided by the analytics service.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including providing our services, maintaining business records, and complying with legal obligations. When we no longer need your information, we will delete or anonymize it in a secure manner. If you would like us to delete your information sooner, please contact us using the information in Section 9.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you share your information at your own risk.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to know what personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of certain uses of your information

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us as described in Section 9. We will respond to verified requests within the time frame required by applicable law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Contact Us for Privacy Concerns

If you have questions about this Privacy Policy or want to exercise your rights regarding your personal information, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the effective date at the top. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.